5 Ways Nuance eCopy ShareScan Will Improve Your Office
It might come as no surprise that we here at A&A Office Systems think the copier can be a cornerstone to your office. What might come as a greater shock ...
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A&A Earns Ricoh Family Group Circle of Excellence Certification for 2018
Posted on Nov 4, 2015
A&A Office Systems' service department has been awarded Ricoh Family Group's Circle of Excellence Award for 2018. This is the third consecutive year A&A has earned this achievement. Fewer than 20% of RFG dealerships earn the Circle of Excellence. To obtain the coveted certifcation, a dealership must show a mastery of both customer service and technical proficiency, including an understanding of Ricoh hardware, solutions, parts and supplies. When asked to sum up A&A's service department ethos, Service Manager Scott Richards offered this quote from Mark Twain: "Always do right, this will gratify some people and astonish the rest." Read More: How building the Best Copier Service Department Strengthens Relationships We're always proud of our service department. Our expertise and committment to customer satisfaction has made us one of the leading independent copier dealers in New England. Between our Circle of Excellence certification, award winning solutions and consistently positive ...
7 Things to Expect With Managed IT Services
Thinking about managed IT services can be stressful. While it may seem like leveraging a managed service provider would be a challenge or even a culture ...
Read more6 Benefits of an Enterprise Cloud File Sharing Platform
To a certain generation, the term "file sharing" might evoke memories of Napster, Kazaa or Limewire. To yet another generation, it might just mean dropping ...
Read more5 Ways to Tell if Your IT Department is Strained
Intellectual property, sensitive information and personal data make up the heartbeat of any enterprise. As your organization becomes increasingly reliant ...
Read moreA Guide to Planning Your Document Scanning Project
Taking on a document scanning project is no small feat. Despite the challenge, the effort will undoubtedly pay off. Once your paper files are scanned into ...
Read moreHow A&A Uses Net Promoter Score to "Close the Loop"
It's often difficult to gauge not just customer satisfaction, but customer loyalty. Here at A&A Office Systems, we wanted to make this typically opaque ...
Read more4 Reasons to Backup to the Cloud
We've talked about backups here on the A&A Blog in the past. We're a big fan of backups! Unfortunately, far too many organizations are not quite the fans ...
Read moreBoost Your Information Security with Electronic Document Management
Electronic document management is the best way to keep your files organized and immediately accessible throughout your organization. But did you know EDMS ...
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